Telecom Commerce is a quick go-to-market solution providing sales ability of not only telecom products, but full categories.
By re-monetization, the new telecom marketplace opens up new profitability and deliver new values to customers at the same time. You will obtain an early win in this ever-innovating Telco market with digital transformation.
Benefits
Faster Time To Market
Easy and quick integration with BSS systems following TMF API specification. The solution is built with headless concept so that integration capability with online/offline sales channels also become swift and powerful.
TMF API
Headless
Full-category Product Support
Support telco sales including data, plan, mobile handset, fixed network, 5G innovative and IoT. Also support products sales of other category like FMCG to quickly develop market innovation and differentiation.
SIM
Mobile Plan
MNP
Bundle
Services
Devices
Fixed Network
Unified Experience
Create consistent experience across all retail touch points, both online and offline. CSPs will enjoy much more sales and higher customer loyalty.
Online
Offline
Faster Customer Growth
Enrich operators' sales models. Telecom Commerce provides customers with more browsing contents and better traditional telecom services to drive DAU and GMV.
GMV ↑
50% DAU ↑
Features
Standard SKU & Flexible Sales
Simplify the complex telco products in eCommerce way so that they can be found by search engine more easily, be browsed and shared by customers more easily. Different selling methods will cater for different sales scenarios such as SIM only, bundle, subscription, etc.
Various Campaign Tool
Telecom Commerce owns a much larger library of diverse campaign tools than CSP does. The campaign calendar and afterwards evaluation data analysis will help operation team better manage the campaigns.
Custom Store Decoration
Provide page decoration tool with preset elements. The elements can be dragged and dropped into canvas for a quick page creation and publishing. WYSIWYG.
Strong Marketing Support
Create marketing activity by simple clicks. Sell mobile plans and upgrade packages with upsell, cross-selling options. Provide marketing messages and personalized recommendations during all customer journey to dig higher customer value.
24*7 Customer Service
Differentiated customer service by shopping guidance list, chatbot, support agent. Respond to customer faster with more accurate service information.
Data-driven Business Intelligence
Unify data and processes across all channels, systems and devices to enhance efficiency and boost productivity. The digitization of customers, orders, stock levels and promotions will capitalize data intelligence to real business value growth.
Omni-channel Sales
Publish products to 3rd party marketplaces from Telecom Commerce by one click. Retrieve orders from all channels and fulfill in the unified way. This multi-channel strategy will expand CSP sales territory at maximum.
Unified Channel Inventory
Unify data and processes across all channels, systems and devices to enhance efficiency and boost productivity. The digitization of customers, orders, stock levels and promotions will capitalize data intelligence to real business value growth.
Schedule Automation
Show customer a more accurate delivery time by calculating delivery and pickup time. Witness order conversion increasing & relieve the workload pressure of order handling and transportation.
Business Scenarios
Omni channel to acquire new customer in speed
Post telco products to self-own channel, 3rd party marketplaces and social media, reaching to different customer groups and gaining wider exposure. Telecom Commerce directly handles order transactions and fulfillment with no unnecessary interaction, helping CSP improve online sales GMV.
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