eCommerce solution of high scalability and compatibility, covering all eCommerce business models (B2C, B2B, Marketplace). Equipped with multi-dimension system integration ability: channels, inventory management, product management, finance management, your eCommerce will be high-efficiency, customer-centric and user-friendly.
Benefits
Broaden Your Audience
Integrate with all major social media to cover not only existing users, but also all potential customers over the internet anytime, anywhere. More customers, more opportunities. Unified configurations in the backend to achieve universal publish in one go.
Higher Order Conversion
Personalized marketing methods to drive fast order placement right after browsing. Higher conversion, less run-away. Retail store can better respond to user needs, fulfill the order faster, and provide users with more choices of delivery & pickup method.
Maximized Profit
The full-dimension user profile ensures the accurate deployment of marketing strategy with the help of real-time data intelligence and opimization. This helps you prepare/ allocate/ schedule/ distribute the resource in the most reasonable way so that the cost of operation goes to the lowest.
Rapid Digital Transformation
Fonixtree eCommerce increases revenue streams to the telecom industry with e-FMCG, cosmetic, garment businesses. The flexibility and scalability of modularized design fasten the platform estab lishment so that you can reach your customers in all channels effectively.
Features
Diverse Merchants Onboarding
Onboard different sales forms, such as retailing, catering, hairdressing, household service, etc. The powerful operation tools in the solution will help merchants quickly build up online business.
Intelligent Product Listing & Search
Automatically supplement content based on published product information, generate category tags for better recognition by search engines. During on-site searches, accurately match users requiements.
Powerful Marketing Engine
A variety of campaigns across the entire customer lifecycle to reach them at any time. All activities can be monitored and analyzed in real-time by A/B test so that best decision will be made to increase transaction conversions.
Live Streaming & Digital Hosts
Leveraging live streaming functionality, combined with digital persona host technology, to instantly showcase product features, answer user questions, and dynamically drive sales. This achieves higher user engagement.
Intelligent Recommendation
Know your customer better with user tagging and accurate profiling. The built-in AI algorithms enable the real-time personalized content and recommendations, improving customer experience further to achieve higher user loyalty.
Interactive Shopping Process
By engaging in conversation, quickly understanding and meeting user needs, enabling actions such as placing orders, tracking shipments, answering inquiries, and simplifying the shopping process.
Intelligent Online Service
Differentiated customer service by shopping guidance list, chatbot, support agent. Respond to customer faster with more accurate service information.
Abundant Dashboard
With no data isolation among channels, you can dig deeper into sales performance and user behavior to identify trends, optimize marketing and sales strategies, and improve overall business performance.
Brand Drop Shipping
Collaborate with over 600 retail brands to provide direct drop shipping capabilities, helping clients integrate quickly, achieving on-demand supplementation of products and contents.
Flexible Integration
Online Shop can be integrated to existing platform using H5, SDK, Mini-program, API, etc. You can quick start your business with existing customer base.
Flexible Scalability & High Security
Following micro-service and cloud native principles, Fonixtree eCommerce solution builds up a hardware & hypervisor agnostic platform, enabling scalability per application to ensure the required level of performance. The deployment flexibility and automation in all major public cloud service can be found in the solution. Platform is comprehensively protected by security mechanism from the access layer, platform layer to data layer. The unified and robust data permission management ensures the integrity, confidentiality, and availability of data.
Business Scenarios
Retail Industry
Virtual live streaming sessions showcase your products in real-time, while online AR virtual try-ons allow users to visualize items before the purchase. Our platform leverages precise recommendations derived from big data, guiding users seamlessly through a personalized journey and culminating in confident order placements. Elevate your sales strategy by providing customers with a dynamic and engaging shopping environment that goes beyond traditional boundaries.
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