Order Management System (OMS) connects upstream supply chain and downstream sales channels. It handles all business in a closed loop, bringing efficiency to inventory management, warehousing, transportation, order fulfillment and operation services.
Benefits
Maximum Inventory Utilization
OMS enables inventory to be shared with all channels so that the orders from different channels can be managed in a more simple and centralized way. The mechanism massively reduces the cost of management, HR and warehousing.
Unified Order Management
OMS collects omni-channel orders and automatically allocates orders to different warehouses based on the internal strategy engine to achieve the rapid connection between upstream sales channels and downstream warehouses, so as to meet the unified financial management.
Wider Business Flexibility
OMS provides powerful interface capability. The orders and related information are all transparent in this hub as the system can be integrated with different types of systems, including WMS, TMS, BMS and other ERP. The business flexibility and coverage will be dramatically widened.
Smart & Faster Order Fulfillment
OMS is empowered by cutting-edge algorithm. The order synchronization, processing and management will be handled intelligently regardless of channel, domestic, cross-border or O2O. The inventory sourcing ability will help find and allocate the best warehouse so that your order can be fulfilled faster than ever.
Features
Seamless Sales Channel Integration
Unify order management among major 3rd party eCommerce marketplace (Amazon, TikTok Shop, eBay, Shopify, Lazada, Shopee, ZALORA, etc.) by integration. Orchestrate end-to-end order process from sales channels to warehouse system.
Flexible Inventory Management
Product inventory shared by all sales channels. By monitoring stock level and intelligent allocation, the inventory will stay highly available and say goodbye to overstock or detention, which eventually contributes to cost saving.
Smart Order Fulfillment
With user-definable sourcing rules, inventory availability will be massively increased, all orders will be fulfilled in a standard, business-fitting and most cost-saving way. The tracking transparency from package pickup to last-mile delivery also brings more satisfaction to customers.
Schedule Automation
Provide customer with more accurate time expectations by calculating delivery and pickup time. It has not only witnessed a 30% increase on the order conversion, but also relieved the workload pressure of order handling and transportation.
Sales Forecasting
Based on the historical sales data of different products in various regions and channels, combined with factors such as promotions and seasons, AI is used to predict future sales trends.
Automatic Replenishment
By analyzing current warehouse stock, in-transit inventory, reserved stock, and future sales data, along with considering factors like supplier lead time, transportation time, and cycles, the system automatically generates optimal restocking suggestions.
Omni-Channel Analysis
Unified processing of data from different channels to achieve comprehensive collection of cross-channel data, providing users with more complete and flexible data insights.
Business Scenarios
Channel Expansion for Larger Customer Base
Pre-integrate with mainstream third-party eCommerce marketplaces to achieve real-time synchronization of products, orders, and inventory. This helps business quickly publish products across all sales channels, reaching more potential customers, and automatically processing orders from third-party platforms for fulfillment, thereby streamlining employee operations.
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