New Retail
Maximize customer value by unifying online & offline orders, inventory, activities and membership.

New Retail is a solution digitally upgrades all aspects of retailing including of members, inventory, orders and marketing activities.

Provide customers with consistent online and offline shopping experience by organic combination of mature store POS / eCommerce and supply chain.

Benefits
Online & Offline
Provide retailing company with more sales channels. Customer will enjoy unified shopping experience both online and offline. Online shopping can be collected by in-store pickup or store delivery. The consolidation of product, inventory and order data will help drive competitiveness and sales an integrity.
Self-own Shop
Offline Store
3rd Marketplace
Social Media
Telemarketing
Premium Customer Experience
Combine customer profiles with enterprise business data of all channels to conduct accurate marketing from everywhere. The personalized customer experience will expedite order funnel, bring higher participation & stronger loyalty.
Loyalty
Customer Group
Marketing
Reshape Supply Chain
Bring visibility, transparency and automation to retailing supply chain. Enabling fulfillment ability for customer’s demand anytime, anywhere, via any kinds of delivery. The unified management, flexible allocation of inventory will reduce the supply chain cost and speed up turnover at the same time.
Unified Inventory
Smart Order Sourcing
Intelligent Warehouse
Last Mile Delivery
Features
Unified Inventory & Flexible Management
The product center manages product data in a unified way. To achieve max efficiency, the inventory are shared to all sales channels and intelligently adjusted according to dynamic channel sales.
Multi-store Service & Experience Upgrade
With LBS, customers can browse the products online, choose one of nearby stores and go there within the specified time range to pick up. Store delivery can also be enabled as the business grows.
Omni-channel Customer Acquisition & Resource Sharing
Promote activities through online social media channels and offline traffic resources to reach more customers and accelerate conversion.
All-round & All-dimension Operation Analysis
Data intelligence applied to online and offline channels to gather more comprehensive operation data, create more accurate customer profile and collect regional traffic data. Related data analysis will drive store expansion, optimize inventory arrangement, strengthen customer loyalty and help make better operation strategies.
Business Scenarios
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